Additional fees (roaming charges, for example) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad.Ī smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect ID. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. Alternatively, you can use the Internet Radio and Wi-Fi hotspot services with a mobile device (e.g. You can find information on prices and supported countries at. For the use of the Internet Radio and Wi-Fi hotspot services, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Wi-Fi hotspot services. The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. app (available in the App Store and Google Play Store) and use the We Connect Start services for the full duration of the agreed free period. Following vehicle handover, you have 90 days to register the vehicle using the We Connect ID. A separate We Connect Start contract must also be concluded online with Volkswagen AG. To use the We Connect Start services, you need a Volkswagen ID user account and to log in to We Connect Start with your username and password.
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